DX8210 is Datalogic’s new high performance laser bar code reader purpose built to offer to offer top reading performance combined and
ease of use to End User and System Integrators specialized in the Transport and Logistics market.
Thanks to its unique design, DX8210 offers an ALL-IN-ONE solution for omnidirectional reading stations. This single device is capable of
reading codes at any orientation on the conveyor.
With the benefits of state-of-the-art technology and innovative optic design, DX8210 can cover a wide conveyor and large depth of field to
satisfy demanding applications. A high scan rate (1000 scans/sec) allows DX8210 to work perfectly on high speed conveyors for mass
production.
Thanks to its ALL-IN-ONE architecture, DX8210 offers unmatchable ease of installation and ease of use.
In just a few minutes, readers can be installed above the conveyor and the onmi-station is ready to work.
The innovative DST (Digital Signal Technology) drastically increases optic performance even in cases where code quality is unpredictable.
DST offers stable and constant performance under any working conditions to ensure logistic operators maintain timely deliveries.
Multi-headed tunnel configurations are perfectly managed with EBC (Ethernet Bus Connection), allowing high speed data transmission and
real time signal synchronization inside the system.
EBC allows redundant configuration, assuring no system deadlock in case of component failure.
Ease of use, automatic setup and system diagnostics are perfectly satisfied thanks to e-GENIUS, the web browser configuration tool
that allows you to access the system with a standard web-browser program with no need for specific configuration software.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
