Retail

Retail

Retail
 

To support you in making your customers happy, we have developed a full set of retail solutions. They aim to help you in finding solutions that fit your needs. With all kind of different buzz words floating around such as: online shopping, self-checkout, self-shopping, click and collect, etc. it might sometimes appear difficult to define needs and solutions. For this reason, we are here to help you with a comprehensive range that offers you the flexibility to choose products that match your individual requirements. Our Handheld Scanners, Fixed Retail Scanners, Mobile Computers, Stationary Industrial Scanners and RFID Systems accompany you and your users alongside your full supply chain. With the widest range in the market we enable you to cover all your needs from one source. Datalogic technology ensures the flawless moving of your products from the point of arrival up to your store or your customer. They are helping you to manage all customer orientated tasks such as assisted sales and shelf replenishment and at the same time turn into self-shopping pods in the hands of your customers. Whether your POS is assisted or organized as a self-checkout, you can be sure that our fixed retail scanners make the experience for your customer fast and reliable. At the same time, you will not have to worry about what is happening in your warehouse, as our vehicle mount computers secure every moving good, while our stationary scanners guide the sorting systems in distribution centers. All our products and systems are available in different versions to capture all bar code symbols including 1D and 2D barcodes, Digimarc™ digital watermark codes and Direct Part Marking (DPM). Being the first company to scan a barcode on a chewing gum in a grocery store in 1974, all our experience is shared with you in each of your retail solution projects.


RETAIL SOLUTIONS FROM DATALOGIC


The retail ecosystem consists of different areas, where speed, accuracy and seamless traceability are the key to customer satisfaction. Online sales have added a new challenge to this ecosystem as today every system needs to be capable to manage this type of sales and at the same time ensure an efficient return management. On top customers are more and more demanding and technology must ensure flexible in-store solutions to ensure customer satisfaction and loyalty. The benefit you get from the wide Datalogic portfolio is that it overlooks your full ecosystem. Whether you deal groceries, or you handle non food articles, whether you are an e-commerce retailer or managing brick- and-mortar stores, the Datalogic portfolio supports all your barcode reading applications.

Datalogic retail solutions have been designed to help you in being more efficient and make shopping easy and satisfactory for your customers – no matter where and how they shop.


BENEFITS CUSTOMERS GET FROM RETAIL SOLUTIONS

 

  • Grocery - In Store & Point of Sales
    Fast checkouts are considered to be one of the most important benefits of successful retailers. Datalogic fixed retail scanners are based on imaging technology and offer unique benefits such as the All-Weighs-Scale Platter. They make sure that all your products are properly scanned and weighed and offer customer orientated readers to read coupons and loyalty cards from both paper and mobile screens.

  • Grocery – Distribution Center & Warehouses
    Bar code technology is the core of each material handling system as it ensures full transparency of all processes. With different solutions such as mobile computers that assist users both inside the 4 walls and outside, we help you to organize your warehouse and distribution processes from goods receipt up to final destination.            

  • Non-Food – In Store & Point of Sales 
    To help you in building systems that ensure full shelves, availability of different articles on demand and secure checkout our PDA’s and on-/in-counter-scanners are built to last. They come with user friendly features and offer Android platforms, large touchscreens and small sized solutions for both on- and in-counter scanning.

  • Non-Food – Distribution Centers & Warehouse
    The use of sophisticated imaging technology helps to sort goods and fulfill orders quickly and reliably. Datalogic camera technology enables you to look inside a box to check if items are packed correctly. It helps you to sort different sized items and enables you to establish track and trace systems giving you full transparency throughout your supply chain.

 

Download Retail Industry Guide

 

Applications

In-Store Check-Out POS

Retail store formats range from small kiosks to hypermarkets, each with its individual checkout configuration requirements. Datalogic has unparalleled leadership in reliable check-out POS and self check-out solutions that enable retailers to enhance check-out speed as well as improve transaction accuracy and efficiency.
To support the different configuration needs at the check-outs, Datalogic offers an extensive line of technology solutions such as 100% digital imaging scanners with integrated scale (optional), presentation scanners, handheld scanners, self-shopping systems, mobile POS devices and much more.

Solutions for Retail Store Operations

WHAT DOES “RETAIL STORE OPERATION” SOLUTIONS EXACTLY MEAN?

 

The words retail store operations encase all the activities carried out at the physical store, ranging from customer service tasks to administration and management responsibilities. The amount and setup of the individual operations vary from store to store, depending on the company’s organizational layout and business goals.

We will start addressing the main retail store operation solutions and the way to improve them, and finally, we will introduce the dedicated products and services provided by Datalogic.

 

THE MAIN RETAIL STORE OPERATION SOLUTIONS

 

Based on the size, a retail business can organize operations in distinct, hierarchical departments, or make them fall under a single, versatile unit. The overall scope of the company is not the only factor determining the layout of the operations; another one is the nature of the business itself. In fact, if retail usually implies the providing of “goods or services,” today’s market is flooded with many hybrid instances, which include the sale of both products and services at the same location. This is especially evident when we cross over into the field of e-commerce, which has its own specific pathway to set, execute and manage retail store operation solutions

Whether physical or online, the main retail store operation solutions are the following:

  • Design. A remarkable shopping experience starts from the store’s aesthetics. You can think of design as the brand/store personality expressed through the store location, the department organization, the visual display of merchandise, the atmosphere created by lighting, music, perfume, etc.

  • Customer service.  Customers’ satisfaction is the litmus test of a retail business's health. When store managers focus on delivering a positive, personalized customer service experience, the competitiveness of their business can easily skyrocket, making them strong enough to challenge even the biggest competitors.

  • Cash, fraud, and internal controls. Store staff needs to thoroughly look after safety and security in the shop, by monitoring the handling of cash and credit cards, preventing shoplifting and fraud, and defining shared, data-driven procedures for internal controls.

  • Product inventory. Inventory management is the fourth, essential retail operation. Balancing the supply and demand flux as well as the selling and restocking of an ever-changing park of products is a complex task for most stores. Furthermore, the current abnormalities suffered by supply chain operations have contributed to making things even harder. For this reason, retail stores need to adopt automated inventory management solutions to face the challenges ahead.

  • Administration. Managing store premises, promotions and events, training of employees as well as data management are all activities falling under administration duties. Owning an automated management system can help scale down the number of tasks in need of real-time supervision.

  • Store management. Keeping the daily flow of operations uninterrupted is the top priority and responsibility of store management. Additionally, store managers need to execute comprehensive strategies and directives coming from regional or corporate managers, effectively acting as a bridge between the shop and the head management.
    Responsibilities may include:
                     
    • Hiring, firing, training, and managing employees
    • Forecasting sales and budgeting
    • Oversight of inventory and loss prevention
    • Oversight of all internal controls, such as cash handling
    • All aspects of customer service
    • Internal and external communication
    • Legal compliance

 

HOW CAN RETAIL OPERATIONS BE IMPROVED?

 

When efficiency drives retail store operations, companies can even exceed the forecasted return on investment. Operations in the retail industry can be improved in the presence of an all-around strategy encompassing multiple areas within the physical store. Store managers must design the shopping experience around customer satisfaction if the retail business is to thrive.

To help you set up your own plan, we put together a list of hints and suggestions to improve your retail operations.

  1. Use your customers’ unique information to push for a valuable, data-driven upsell.

  2. Enhance your inventory management, get a Point-of-Sale system that is connected with your online inventory in real-time.

  3. Collect your customers’ email addresses and set an email marketing strategy to lay the groundwork for customer retention.

  4. Magnify your CRM to keep a record of your customers' purchases to create customized promotions and deliver a personalized customer experience.

  5. Leverage stores as a point of contact to customers, extending the online services, customer support and proximity presence.

  6. If you are considering expanding your business online, a 3PL (third-party logistics) can be extremely helpful in scaling up your e-commerce.

 

DATALOGIC SOLUTIONS FOR RETAIL STORE OPERATIONS

 

Datalogic is a worldwide retail leader for 40 years. Datalogic has solutions for retail store operation are targeting the whole retail supply chain, including full digital imaging devices, automated scanning portals, mobile computers, and handheld scanners. Our solutions for the retail industry aim at enhancing customer experience at the physical store and easing store staff activities with data-driven solutions.

Self-shopping

 

Grocery check-out

 

Product & pricing management

 

Inventory management

 

Shelf replenishment

 

Queue busting

 

 

Warehouse & Fulfillment Centers

Grocery distribution is complex with many players that produce, manufacture, transport, distribute, market, and sell every type  of food product imaginable. By the time a product is placed on a grocery store shelf, it has traveled countless miles and has been handled by many people.   Making sure the right product gets to right store at peak freshness required technology along the whole supply chain. Datalogic technology delivers solutions for automated and manual data collection for grocery distribution.

Distribution Centers

Keeping retail stores stocked with goods requires a solid logistics system that insures a continuous flow from distribution to the retail outlet. These are scan intensive applications where ruggedness and reliability are mandated. Retail distribution centers keep products moving by relying on rugged Datalogic mobile computers and industrial bar code readers and scanners as well as on the innovative dimensioning systems for receiving, picking, kitting, shipping and much more.

👋 Hi there!
How can we help you today?
Let's chat
1