The DSE04X1 are the decoded versions of the DE2011-DL ultra-compact high performance 2D imager engine. They are comprised of the DE2011-DL and a decoder board. The scan engines feature an exceptional high-speed sensor which enables image capture at a full 60 frames per second, delivering outstanding motion tolerance.
The scan engines provide an outstanding depth-of-field, a large field-of-view, high motion tolerance, snappy reading, and excellent decoding performance on poorly printed codes or bar codes displayed on mobile devices and computer screens.
Customers can also choose to add a beeper and/or ‘Green Spot’ technology for good-read feedback. This is particularly useful in noisy environments.
The compact size of these scan engines allow turnkey integration into a wide array of application systems requiring barcodes to be read. These include customer-facing kiosks, medical test equipment, small-footprint sorting stations for merchandise or documents. Anywhere a barcode needs to be ready and a standard scanner is not practical to be used.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
